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Privacy Policy for TemplateDocs
Last Updated: January 31, 2025
Thank you for visiting TemplateDocs ("we," "us," or "our"). This Privacy Policy describes how TemplateDocs collects, uses, and protects your personal information when you use our website located at https://templatedocs.io (the "Website").
By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.
1. Information We Collect
1.1. Personal Information
We collect the following personal information when you use our services:
- Name
- Email address
- Payment information
1.2. Non-Personal Information
We use web cookies and similar technologies to collect non-personal information such as:
- IP address
- Browser type
- Device information
- Browsing patterns
- Usage data and interactions with our service
We use PostHog, a product analytics platform, to collect and analyze usage data. This helps us understand how users interact with our service, identify issues, and improve the user experience. The data collected through PostHog may include:
- Pages visited
- Features used
- Time spent on different sections
- Navigation patterns
- Error occurrences
You can opt out of product analytics tracking through the app's settings page.
2. How We Use Your Information
We collect and process your information for the following purposes:
- Processing your service requests
- Managing your account
- Facilitating payments
- Communicating with you about your orders and services
- Analyzing and improving our service through product analytics
- Identifying and fixing technical issues
- Understanding user behavior to enhance our features
- Measuring the effectiveness of our product improvements
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we do use trusted third-party service providers, including:
- PostHog for product analytics
These service providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
4. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
5. Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Cookie Policy
Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, but this may affect some features of our website.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent at any time
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Analytics data is retained according to our data retention settings in PostHog and may be anonymized or deleted based on our retention policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by sending an email to the address you have provided us.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
hello@templatedocs.io
By using TemplateDocs, you consent to the terms of this Privacy Policy.